Online Store Payment Policy

Payment Information

Payments are accepted via the following bank cards: VISA Inc., MasterCard Worldwide, NSPK MIR.

Payment is made in accordance with the terms of the service agreement.

To pay for a product or service by bank card when placing an order in the online store, select the payment method: Bank Card.

Enter the phone number specified in the agreement (this serves as your identifier).

Please provide the following details:

Card type
Card number
Card expiry date (indicated on the front side of the card)
Cardholder’s name (in Latin letters exactly as shown on the card)
CVC2/CVV2 security code

Then click the "PAY" button.

For additional cardholder authentication, the 3-D Secure protocol is used. If your bank supports this technology, you will be redirected to your bank’s server for additional verification. Please contact your card-issuing bank for information about authentication rules and methods.

The security of online payments processed via Sberbank PJSC is confirmed by the international PCI DSS security certificate.

Data transmission is carried out using SSL encryption technology.

Security Recommendations for Card Payments
Treat your plastic cards with the same care as cash. Do not leave them in a car, restaurant, shop, etc.
Never disclose your card number over the phone to any person or company.
Always keep the emergency contact number of your issuing bank available and immediately inform the bank in case of card loss.
Enter card details only when making a purchase. Do not provide them for any other reason.
Make sure a secure SSL connection is established: the website address must begin with https://, and a lock icon should appear in the browser.
Refund Policy

The refund procedure is governed by Article 26.1 of the Federal Law "On Consumer Protection."

A consumer has the right to refuse the product at any time before its delivery, and within seven days after delivery.
A return of goods of proper quality is possible if their appearance, consumer properties, and the document confirming the purchase are preserved.
A consumer cannot refuse goods of proper quality that have individually defined characteristics and can be used exclusively by the purchaser.
In case of refusal, the seller must refund the amount paid under the agreement, excluding delivery costs from the consumer to the seller, within 10 days from the date the consumer submits the request.

To process a refund, the following is required:
Sales receipt.